PRIVACY POLICY

This privacy policy sets out how tredici.zerodue jewels uses and protects any information that you give when you use this website. tredici.zerodue jewels committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. tredici.zerodue jewels may change this policy from time to time. Any changes to this policy will be published on our website.

HOW WE COLLECT YOUR INFORMATION

We may collect your personal information though the following ways: when you register or use tzdjewels.com (‘our website’), when you contact tredici.zerodue jewels by telephone, email or direct message on one of our social channels, when we arrange for a delivery or return a purchase, when you enter any prize draws or competitions run by tredici.zerodue jewels.

WHAT WE COLLECT

When creating an tredici.zerodue jewels account, we may collect the following personal information:name, email, address, delivery address, billing address, telephone number, mobile number. In addition to personal details such as name, address, email address and phone number, tredici.zerodue jewels may also collect the following information: details of transactions you make with tredici.zerodue jewels (via the website, phone, email ), details of when you contact tredici.zerodue jewels by email, post, telephone or direct message via one of our social channels. Please note that we may keep a record of such correspondence.

WHAT WE DO WITH THE INFORMATION WE GATHER 

We treat all your personal information as private and confidential, although we reserve the right to disclose this information in certain circumstances, as also set out below. We require this information to understand your needs and provide you with a better service for the reasons listed below: process any orders that you make via our website, phone or email; process payments and prevent fraudulent transactions (we may retain your details for these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions); with your consent, retain your personal information, preferences and details of your transactions in order to keep you informed by email, mobile messaging, telephone and/or through other digital means including social media platforms, about products and services including special offers, discounts, promotions, events, competitions and so on offered by tredici.zerodue jewels, as well as recommending those which we feel will be of particular interest to you; register you on our website to set you up with an account, we will use your personal information to maintain and update your account (e.g. such as a change of address); carry out assessment and analysis (for example market, customer and product analysis) to enable us to review, develop and improve the products or services which we offer. You should be aware that if we are requested by the law or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, we are entitled do so. You agree that you do not object to us using your personal information for any of the purposes outlined in this privacy policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights. We will not keep your personal information processed by us for any purpose or purposes for longer than is necessary for that purpose or for those purposes. 

UPDATING YOUR PERSONAL INFORMATION

You can update your personal information anytime by accessing your account on www.tzdjewels.com

HOW CAN I UNSUSCRIBE?

If at any point you no longer wish us to hold your personal information or you do not wish to receive information from us you can click the “unsubscribe” link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication or you can contact our customer services at hello@tzdjewels.com

SHOPIFY AND SECURITY

Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service https://www.shopify.com/legal/terms or Privacy Statement https://www.shopify.com/legal/privacy.

DISCLOSURE OF PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. In exceptional circumstances tredici.zerodue jewels may disclose your personal information if we are required by law to do so or if you violate our Terms and Condition. If you believe that any information we are holding on you is incorrect or incomplete, please email us hello@tzdjewels.com. We will promptly correct any information found to be incorrect.