tredici.zerodue jewels is totally committed to customer satisfaction. If for any reason you are not happy with an order, items can be returned within 14 days of delivery for size exchange or refund.
All custom made and on sale items are final sale and can't be returned.
Please be sure about the item you purchased before to wear it.
If the item is altered in any way, we will consider the item worn and we will not be able to offer you any size exchange or refund.
If you wish to return your order please send an email to firstname.lastname@example.org within 14 days from the delivery date indicating order number, name of the item to be returned, and whether you wish to have a size exchange or a refund.
You will receive an email with all the information you need to return back your order, included return address, packing and shipping instruction.
Please note that customer is responsible for shipping costs in regards to returns.
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