We offer free shipping to all our clients in Indonesia.
For orders made within the European Union a flat shipping rate of € 20 will apply, while for the rest of the world a flat rate of € 15.
PROCESSING & DELIVERY TIME
Once your order has been placed, a track and trace code will be sent to your email address so you can track the progress of your order.
In-stock items are shipped within 3 working days after payment.
For out of stock items please allow up to 3 weeks for crafting before shipping, while custom orders take at least 4 weeks time and delivery depends on the complexity of the design you wish to create.
Delivery takes up to 2 days for domestic shipping and up to 10 days for international shipping.
We do our best to ensure original timing estimates are met but please note we can't be held responsible for any delays caused by third parties, bad weather conditions or events outside of our control.
CUSTOMS, DUTIES & TAXES
Import laws and customs policies vary widely from country to country. You should contact your local Customs Office and make yourself aware of them before purchasing your jewel.
Please note that your order is not inclusive of any taxes, duties or charges that may be applied when your package reaches your country.
Payment of any duties and import taxes is your responsibility and these fees are collected at the time of delivery.
Customers will not be entitle to a refund of shipping cost and Indonesian custom taxes in the event that an international shipment is refused by the receiver.
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