tredici.zerodue jewels uses EMS Indonesia which ensures tracked and insured express delivery in 7 until 10 days all over the world.
We offers free international shipping for orders over € 149.
Any orders below are charged a flat € 20 for Europe and € 15 for the rest of the World.
For domestic shipping within Indonesia delivery is free with JNE in 2 days.
Each country has different laws, custom and importation taxes.
Duties and taxes are not included in the total at checkout and they are determined by the customs agency within the destination country.
Payment of any duties and import taxes, although charges are not always incurred, is the responsibility of the client, and these fees are collected at the time of delivery.
Customs policies vary widely from country to country so you should contact the local customs for further information.
If you have any questions or need further information about SHIPPING please drop an email to firstname.lastname@example.org
tredici.zerodue jewels is totally committed to customer satisfaction.If for any reason you are not happy with an order, item(s) can be returned within 14 days of delivery for size exchange or refund.
All custom made and on sale items are final sale and can't be returned.
Please be sure about the item(s) you purchased before to wear it.
If the item(s) is altered in any way, tredici.zerodue jewels will consider the item(s) worn and it will not be able to offer you any size exchange or refund.
If you wish to return your order please send an email to email@example.com within 14 days from the delivery date indicating Order Number, Name(s) of the item(s) to be returned, and whether you wish a size exchange or a refund.
You will receive an email with all the information you need to return back your order included returns address, packing and shipping instruction.
Please note that customer is responsible for shipping costs in regards to returns.
1. Size exchange
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