Free shipping for all IDN ordersExpress delivery worldwide14 days return policy

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Materials: solid 925 sterling silver, freshwater pearls

Finish: 24-carat gold plating 

Dimension: total length 40 cm. Adjustable

Weight: 19.5 gr

The POEM Choker Gold Plated is an effortless, sophisticated choker which looks great with anything. An easy throw on piece of timeless jewelry. It has been gracefully designed using 7 freshwater pearls set on hammered settings. The main chain is handmade - and with handmade we mean it, we don't buy it but we made it ourselves. Perfect to be worn alone or over your chokers and necklaces for a more layered look.

Born from a solid collaboration between designers and artisans, our jewels at tredici.zerodue are truly handmade using traditional techniques. We embrace a slow fashion attitude, dedicated to creating forever treasures through sustainable practices.

But how do we achieve this?

Firstly, we design timeless jewels—pieces that seamlessly become a part of your style and that you'll love indefinitely.

Then, we bring these designs to life with meticulous attention to materials, details, and quality. Crafted from solid silver, our jewels boast a dense and surprisingly weighty feel, ensuring their durability over time and making them companions for the years to come.

We are committed to local production, working closely with Indonesian manufacturers to preserve traditional craftsmanship and support the communities we engage with. Simultaneously, we are conscientious about our production footprints, striving to minimize our environmental impact in delivering our jewels to you.

In our pursuit of a sustainable approach, our jewels are crafted in small production runs and, since 2020, are also available on a custom-made basis. Discover more about our TZD Custom Atelier service here.

Your tredici.zerodue order will be packed and shipped with care from Bali, Indonesia. We partner with JNE Express and UrShipper to ensure the quick, safe, and smooth arrival of your order Should you encounter any issues, please reach out to us at hello@tzdjewels.com.

SHIPPING FARES

  • Free shipping is offered to all our clients in Indonesia.
  • Orders within the European Union will incur a flat shipping rate of $20, while the rest of the world will have a flat rate of $15.

PROCESSING & DELIVERY TIME

Upon placing your order, a track and trace code will be sent to your email for easy monitoring. In-stock items are shipped within 3 working days after payment. Out-of-stock items may require up to 3 weeks for crafting before shipping. Custom orders, depending on complexity, take a minimum of 4 weeks. Domestic shipping takes up to 2 days, while international shipping may take up to 10 days. While we strive to meet timing estimates, we cannot be held responsible for delays caused by external factors.

CUSTOMS, DUTIES & TAXES

It's essential to be aware of import laws and customs policies in your country before making a purchase. Your order does not include taxes, duties, or charges applicable upon reaching your country. Payment of duties and import taxes is your responsibility and will be collected upon delivery. Unfortunately, customers will not be entitled to a refund for shipping costs and Indonesian custom taxes if an international shipment is refused by the receiver.

tredici.zerodue is fully committed to customer satisfaction.

In the unlikely event that you are unhappy with your purchase, you may return your order within 14 days of delivery for an exchange or refund. Please note that all custom-made and on-sale items are final sale and cannot be returned.

HOW TO RETURN

If you wish to return an item, please send an email to hello@tzdjewels.com, indicating the order number, the name of the item to be returned, and whether you prefer a size exchange or a refund. You will receive an email with all the necessary information for the return, including the return address and shipping instructions. Ensure the item is sent back using a tracked package, as the content is your responsibility until it reaches us. The item should be returned in its original packaging. If the item is altered or shows signs of wear, the customer forfeits the right to a return, and we won't be able to offer a size exchange or refund. Please note that customers are responsible for shipping costs and any additional custom taxes related to returns.

SIZE EXCHANGE

Ensure you are certain about your size before placing an order. If you have any doubts, please email us at hello@tzdjewels.com before purchasing, and we will assist you. Use our Ring Size Guide to determine your correct ring size. If your size is not in stock, please allow 2 to 3 weeks for crafting before shipping.

REFUND

The refund will be processed once the item has been received and reviewed by us. To prevent fraud, the refund will be credited back to the Debit/Credit card or PayPal account used for the original purchase. You will receive a confirmation email once your order has been refunded. Please note that customers are responsible for shipping costs and any additional custom taxes related to returns, which will be deducted from the refund.

tredici.zerodue is fully committed to customer satisfaction.

In the unlikely event that you are unhappy with your purchase, you may return your order within 14 days of delivery for an exchange or refund.

Please note that all custom-made and on-sale items are final sale and cannot be returned.

HOW TO RETURN:

If you wish to return an item, please send an email to hello@tzdjewels.com, indicating the order number, the name of the item to be returned, and whether you prefer a size exchange or a refund. You will receive an email with all the necessary information for the return, including the return address and shipping instructions.

Ensure the item is sent back using a tracked package, as the content is your responsibility until it reaches us. The item should be returned in its original packaging. If the item is altered or shows signs of wear, the customer forfeits the right to a return, and we won't be able to offer a size exchange or refund. Please note that customers are responsible for shipping costs for returns.

SIZE EXCHANGE:

Ensure you are certain about your size before placing an order. If you have any doubts, please email us at hello@tzdjewels.com before purchasing, and we will assist you. Use our Ring Size Guide to determine your correct ring size. 

If your size is not in stock, please allow 2 to 3 weeks for crafting before shipping.

REFUND:

The refund will be processed once the item has been received and reviewed by us. To prevent fraud, the refund will be credited back to the Debit/Credit card or PayPal account used for the original purchase. You will receive a confirmation email once your order has been refunded.

Please note that customers are responsible for shipping costs and any additional custom taxes related to returns, which will be deducted from the refund.